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BarTender Cloud Software
A Simpler Way to Print. An Easier Way to Manage.
Seagull Scientific BarTender Software has long been an industry leader in label design and printing, helping businesses of all sizes create professional, high-quality labels and streamline their label printing processes. To keep up with the constant and rapid evolution of technology and the needs of modern enterprises, Seagull Scientific has introduced BarTender Cloud – a next generation cloud platform in the labeling software market.
So, What is BarTender Cloud?
BarTender Cloud is a software-as-a-service (SaaS) labelling solution that provides click-and-print functionality on a cloud-based platform, simplifying the label design and printing process. With BarTender Cloud, users can easily access, design, and print labels anytime and anywhere, irrespective of the device, operating system, or Internet browser used.
BarTender Cloud assists in centralising and standardising labelling processes both for internal organisations and external suppliers or partners. BarTender Cloud eliminates the need and expenses related to on-premises IT software/hardware training and printer driver management, thus reducing IT operating costs and dependency.
BarTender Cloud software improves every aspect of labelling processes.
- High-speed printing from a desktop and mobile device with driverless printing and management
- Centrally manage security, users, and systems
- Easily create compliant labels – choose from a template or get them designed
- Optimise label printing by automatically connecting and printing from any printer
- Connect label data without exhausting IT/programming resources
- Seamlessly integrate with current tech stack and business applications (including ERP, WMS, and MES) with BarTender REST API
- Leverage remote web printing – no software infrastructure/hardware installation and management
BarTender Cloud Benefits
Standardise Label Printing
Print and Manage Labels Efficiently With No Printer Driver Management Required
BarTender Cloud standardises and centralises label printing operations, increasing label accuracy and productivity. Users can create a single source of truth for standard label templates and share them across the organisation and even with outside suppliers or partners.
All label templates are stored in the BarTender Cloud storage account, so users can access and print labels anytime, anywhere. BarTender Cloud works on all modern web browsers on PC/laptop, such as Chrome, Firefox, Safari, and Microsoft Edge. Android and iOS device users can print via the BarTender Mobile App.
BarTender Cloud is capable of auto-discovering local and network printers and automatically prints using one of nearly 8,000 Seagull Drivers for optimised printing performance. This eliminates the need for printer driver installation and management, which further reduces IT costs and effort.
Please note that BarTender Cloud supports printing to PDF for all printers.
Easily Connect Data
No programming required
BarTender Cloud simplifies the process of connecting labels to data without requiring any programming, saving both time and programming costs.
Label templates in BarTender Cloud Template Library feature Seagull Scientific’s unique Data Connection Assistant. This assistant provides step-by-step guidance on creating customisable data entry forms and connecting them to data for printing.
BarTender Cloud supports track and trace efforts to adhere to industry regulations and improve inventory control. BarTender label templates with simple serialisation and RFID can be uploaded to BarTender Cloud for printing.
Integrate to Any Business Application
Automate printing operations
BarTender Cloud standardises and centralises label printing operations, increasing label accuracy and productivity. Users can create a single source of truth for standard label templates and share them across the organisation and even with outside suppliers or partners.
All label templates are stored in the BarTender Cloud storage account, so users can access and print labels anytime, anywhere. BarTender Cloud works on all modern web browsers on PC/laptop, such as Chrome, Firefox, Safari, and Microsoft Edge. Android and iOS device users can print via the BarTender Mobile App.
BarTender Cloud is capable of auto-discovering local and network printers and automatically prints using one of nearly 8,000 Seagull Drivers for optimised printing performance. This eliminates the need for printer driver installation and management, which further reduces IT costs and effort.
Please note that BarTender Cloud supports printing to PDF for all printers.
Design Labels As Per Needs
Let the labelling experts help
BarTender Cloud makes it easy to design labels that match particular labelling needs. With a template library that holds hundreds of commonly used templates and a built-in Template Assistant to connect data, everything comes together seamlessly. Users can search a label template by industry type or label name and easily print them with the built-in data entry forms and pre-built connections.
BarTender software users can make use of BarTender Designer, an inbuilt label designer tool that comes with great WYSIWYG design features to easily personalised label printing. BarTender Designer also supports advanced features like Intelligent Templates and RFID, allowing users to create unique templates according to their needs. After designing a template via the Designer tool, users can upload them to the BarTender Cloud and print them as needed.
Seagull Scientific also provides its own Label Design Services team for customers needing custom label designs tailored to their needs. *BarTender users are eligible for up to five complimentary designs by Seagull Scientific’s in-house design specialists.
*Limited Time Offer
Centrally Manage Users and Security
Ensure data security
BarTender Cloud simplifies central user management by providing administrative control capabilities. The cloud-based solution provides role-based management, which makes adding and managing users easier.
Users can be assigned different roles such as Print Operator, Administrator and API Access Operator for various privileges. Each user can also be given specific file/folder permissions as required to help specific labelling workflows.
BarTender Cloud allows users to track their printing usage and history easily. With the ability to view, monitor, and search for specific print jobs, users can optimise their printing costs and troubleshoot potential issues with the event log. Users can also sort their print and usage information and can keep track of the labels that were printed, who completed the task, and when it was completed.
Access On-Demand Reliable Performance
Proven delivery of business continuity
BarTender Cloud provides on-demand access to a pool of resources, storage and label printing. Its high availability and scalability features ensure businesses can scale up or down as needed without disrupting their operations. BarTender Cloud also supports backup services to help you recover from any unforeseen disaster.
BarTender Cloud guarantees high-performing and reliable labelling operations. It is built on Seagull Scientific’s experience and expertise in delivering powerful, reliable and secure label printing solutions. Seagull Scientific has been engineering mission-critical solutions for the labelling industry for more than 30 years, and BarTender Cloud is no exception.
Secure. Reliable. Scalable
BarTender software has been trusted for over 30 years by more than 100,000 companies worldwide in diverse regulated industries, including aerospace, healthcare, manufacturing, and others. With BarTender Cloud, customers can now enjoy the same expertise and reliable performance in a cloud-based solution.
BarTender Cloud provides high-level security, reliability, and scalability without any compromise. As an industry leader, Seagull Scientific ensures key infrastructure and security features which include.
- High availability
- Health monitoring
- Maintenance and updates
- Disaster recovery
- Data retention
- Layered security
- Network security and server hardening
- Security compliance
- Database security
- Data encryption
- API security
- Internal tests
- Third-party security assessments
High Availability
BarTender Cloud provides 99.9% service availability, as defined in their Service Level Agreement.
BarTender Cloud’s architecture and management operations are designed from the ground up with state-of-the-art cloud and computing technology and best practices to deliver secure and scalable cloud-based services.
BarTender Cloud uses multiple redundant clusters of nodes (and not just a single server) to deploy customers allowing automatical scaling of resources based on demand. The cloud-based solution also ensures that customer and system data is continuously backed up and replicated with automated failover in place, guaranteeing minimal disruptions and downtime for the customer.
BarTender Cloud, along with its customer data, is hosted on Amazon Web Services (AWS), the world’s most comprehensive and widely used cloud platform.
Health Monitoring
BarTender Cloud’s architecture integrates industry-leading tools such as Amazon CloudWatch. These tools ensure continuous monitoring of the network, application, and system and provide resource optimisation to maintain operational health. BarTender’s technical teams also keep an eye on the system for security threats and vulnerabilities while also ensuring performance and scalability.
Maintenance and Updates
BarTender regularly releases updates to address issues and incorporate feature enhancements and improvements. Before deployment, each release goes through a defined process to ensure the highest level of quality.
Disaster Recovery
Disasters are unpredictable and can cause loss of customer data. To protect from such occurrences and minimise their impact, BarTender Cloud has measures in place.
Seagull Scientific’s technical teams have a comprehensive disaster recovery plan to recover and restore customer data from regular data backups to resume service.
Data Retention
BarTender Cloud stores customer data, including stored label template files, for as long as the customer is active in the system. If the BarTender Cloud account expires, the customer data is retained for up to 90 days, after which the data will be deleted.
Activity History is stored for a maximum of one year for the Essential Plan and indefinite for the Automation Plan as long as the BarTender Cloud account is still active. It is important to note that activity history log storage is part of the overall account storage size.
Layered Security
BarTender Cloud prioritises security, focusing on preventing unauthorised access and protecting customer data. This is achieved through the combined efforts of the Engineering, DevOps, and Security teams, who work together to identify and mitigate risks, implement best practices, and constantly develop new ways to enhance security.
BarTender Cloud provides secure data storage through its multi-layered security controls, including physical, logical, technical, and administrative measures. These security measures are incorporated in every aspect of the platform, from its architecture to its implementation, deployment, and ongoing management.
Network Security and Server Hardening
BarTender Cloud has a system architecture that divides its systems into separate networks to safeguard sensitive data. The systems responsible for testing and development tasks are hosted in a different network than the systems responsible for BarTender Cloud’s production infrastructure.
All servers in Seagull Scientific’s BarTender Cloud production environment are hardened, which means that all unnecessary is disabled (e.g., disabling unnecessary ports, removing default passwords, etc.). A base configuration image is also applied to ensure consistency throughout the environment.
BarTender Cloud’s production environment is not directly accessible from the open Internet and is restricted with a limited number of production servers available.
Network security measures are incorporated into the software and system architecture of BarTender Cloud. These measures include firewalls, role-based access controls (RBAC), intrusion detection, and other access restriction techniques.
Moreover, VPN tunnelling and public key authentication or randomly generated passwords are used to prevent unauthorised privileged access.
Security Compliance
BarTender Cloud pays special attention to security compliance and keeps its security controls under constant surveillance through monitoring, auditing, and enhancing the design and operating effectiveness of security controls.
The constant surveillance is performed by both third-party credentialed assessors and BarTender Cloud’s internal technical teams. The feedback and the results are are promptly communicated to the senior management, and all identified issues resolved in a timely manner.
BarTender Cloud is hosted on AWS and upholds more security standards and compliance certifications than any other on-demand cloud computing platform, including PCI-DSS, HIPAA/HITECH, FedRAMP, GDPR, FIPS 140-2, and NIST 800-171.
Database Security
BarTender Cloud hosts each customer’s data in its shared infrastructure, logically separating it from any other customer data. This separation ensures that the customer’s data integrity is maintained and the data is only accessible by the concerned customer.
BarTender Cloud production environment’s database servers are safeguarded with the help of AWS data centres. These data centres provide the latest physical protection for the BarTender Cloud servers and infrastructure.
Data Encryption
BarTender Cloud ensures maximum security of customer data by encrypting both data in transit and data at rest throughout its system architecture.
Data in Transit
BarTender Cloud uses strong encryption protocols to transmit data between BarTender Cloud clients and the BarTender Cloud service. All data traffic transmitted between the two is encrypted using the latest recommended secure cypher suites, including AES256 encryption, RSA and Elliptic Curve DSA, and SHA384 signatures.
Data at Rest
All data at rest in BarTender Cloud’s production network is encrypted with FIPS 140-2 compliant encryption standards. This applies to all data types, including databases, file stores, and backups.
All encryption keys are stored securely on a separate network with very limited access. Seagull Scientific has taken necessary precautions and implemented safeguards to protect the creation, storage, retrieval, and destruction of secrets such as encryption keys and service account credentials.
API Security
BarTender Cloud provides programmatic access via the BarTender REST API. REST APIs are a modern and efficient way for applications and systems to communicate and exchange data with each other over the network or the Internet.
The BarTender REST API is secured by an API gateway and a Security API. To gain access to the REST API, users and applications need valid authentication credentials such as an access token or standard OAuth protocols and providers. This ensures that only authenticated users and applications can access the API.
Internal Tests
BarTender Cloud utilises proven software practices that have been developed over the past 30 years with BarTender software to ensure the highest quality and security. These include robust software principles, design, and hybrid agile development techniques such as Scrum and test-driven development (TDD). The company also perform code reviews, comprehensive unit, regression, and integration testing to ensure established coding standards and security are met.
Third-Party Security Assessments
Apart from BarTender’s compliance audits, the company conducts annual application-level and infrastructure-level penetration tests using independent entities. These independent entities use OWASP Testing Guide, a web application security standard from the non-profit organisation called Open Web Application Security Project (OWASP).
BarTender Cloud Plans and Pricing
BarTender Cloud offers a simplified pricing model that eliminates the complexities seen in licensing schemes with BarTender Starter, Professional, Automation, and Enterprise versions.
BarTender Cloud is available in two plans – BarTender Cloud Essential and BarTender Cloud Automation. Both plans support an unlimited number of users and printers. Users can easily increase their label printing volume or access more features and storage by upgrading their plans.
Here is a table to show the features available in each plan.
Features | BarTender Cloud Essentials | BarTender Cloud Automation |
Secure Anywhere, Anytime Printing | Yes | Yes |
Zero Footprint | Yes | Yes |
Intelligent Printing | Yes | Yes |
Unlimited Number of Printers | Yes | Yes |
Unlimited Number of Users | Yes | Yes |
BarTender REST API | No | Yes |
File Drop Integration | No | Yes |
Account Storage Size | 2 GB | 5 GB |
Support | Essential | Standard |
Premium Support | NA | Add-on Available |
Label Design Service | Add-on Available | Add-on Available |
True Mobile Cloud Printing | Yes | Yes |
On-Demand-Base Pricing | Yes | Yes |
Customer Success Process | Yes | Yes |
Template Library | Yes | Yes |
Connect to Cloud Databases | Yes | Yes |
Template Assistant | Yes | Yes |
Configuring Data Entry Forms | Yes | Yes |
Serialization | Yes | Yes |
Embedded Data and Database Tables | Yes | Yes |
Track and Compare Label Revisions | Yes | Yes |
Label Revisions Audit Trial | Yes | Yes |
Role-Based User History Dashboard | Yes | Yes |
Configure Site Branding | Yes | Yes |
High 99.9% Availability | Yes | Yes |
Secure and Scalable | Yes | Yes |
BarTender Reliability | Yes | Yes |
How are Customers Using BarTender Cloud?
Warehouse
- On-the-spot printing of work-in-process
- Pick lists
- Distribution
- Receiving
- Asset tracking
- Baggage tagging labels
Manufacturing
- Standardise asset and facility management
- Ensure consistent traceability labelling across multiple business sites
Transportation and Logistics
- On-spot accurate printing of shipping labels.
External Suppliers
Easily set up and manage printing labels at the supplier or third-party logistics location.
Product Identification
On-demand printing of product/shelf/price (e.g. food ingredient/allergen) labels at each store location.
Small and Mid-Sized Businesses
- Printing customised retail signage and basic logistics labels from a single, dedicated location.
