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New Zealand

Return Merchandise Authorisation (RMA) System

Welcome to Triton’s RMA page. Our Return Merchandise Authorisation (RMA) system is designed to streamline the return process, ensuring that your requests are handled promptly and efficiently.

How to start your RMA:

  1. Complete the RMA Form: To initiate a return, please click on the button or scan the QR code below with your mobile device to complete the RMA form. This form is essential for us to process your request quickly and accurately.
  2. Avoid Admin Charges: Ensure that the RMA form is completed before sending any hardware to our depots. Returns sent without a completed form will incur a $100 administration charge to cover additional processing costs.

If you have any questions or need assistance with the RMA process, our customer service team is here to help with the chat box below.

Thank you for your continued support and cooperation.

RMA Form QR Code